Schedule
Studies show that traditional intelligence, or IQ, is not enough for employees to perform at a consistently high level. Individuals will need to possess not only well-developed intellectual and technical abilities, but also equally impressive social and emotional skills – “Emotional Intelligence” – to navigate their ever-changing, increasingly stressful work environments. In fact, researchers have determined these skills account for between 27 and 45 percent of job success.
During this program, participants will learn to:
- Communicate effectively (Eliminate the problems that result from misunderstandings).
- Manage conflict (Create a more positive, collaborative workplace).
- Manage change (Be flexible and more easily adapt to change).
- Manage stress (Maintain control of your emotions no matter how tense the situation).
- Understand human differences (Understand how emotions affect your interactions)
Date: April 12, 2011
Hours: 8:00 AM – 12:00 PM (Breakfast included)
University Club,
1301 Riverplace Blvd.
Jacksonville, FL 32207
Instructor: Dr. Jarik E. Conrad, SPHR
Registration Fee: $199.00 Early Bird (before April 1, 2011), $225 Regular
